SUPPORT

If you have a 56k connection or less, you may NOT be able to stream our video files online. If this occurs,
right click the windows media file link and choose Save Target As... and save the file to your computer. This
will take some time with your connection, but you will be able to view the files once they've downloaded without problem.

Please note: On February 6th 2006, we switched billing companies, so you will need to choose the correct links below.

If you joined before February 6th 2006
If you joined after February 6th 2006
Verotel livesupport@verotel.com

DHDMedia 800-935-5771   aahbill@dhdmedia.com

 

Email us 24 hours a day 7 days a week at staff@all-americanheroes.net.

 

Real Player Issues: It is possible that you may receive a general error from RealPlayer when attempting to play a stream file for the first time. To get around this error, follow these steps:

1) Click on the link you wish to stream.
2) Enter your username/password as requested by RealPlayer.
3) General error may appear. If so, do NOT close the Real Player or Re-click the link.
4) Simply, click OK to the error, and then click play on the RealPlayer.
5) The stream will play successfully in your RealPlayer.
6) To watch more clips, leave your RealPlayer open, and simply click each streaming link you wish to view.

If the error continues, follow the above steps.


©2006 Dominex Business Management, LLC

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